Perceptive Products

Background File: Bill Sheridan




Bill Sheridan graduated with a B.S. in Business Administration from Drexel University. Since that time, Bill has applied his customer-focused skills in understanding the needs of his clients and then providing them with the solution that fits best. Bill is grounded in the belief that the client's success is the only way in which a software or systems provider can succeed. We asked Bill to give us a glimpse at his past experience prior to joining Perceptive Products:


My career really got underway when I was hired by National Office Equipment Company/Harris Lanier back in 1983. I was the third person hired for their newly formed telecommunications department, which grew to a total of 25 people and revenues of over $1 million, during the period of my employment. I started as a sales representative and became the first sales manager in the division within one year.

From there I moved to IBM/Rolm Systems where I filled a sales and account management position with responsibilities that included prospecting, acquiring, and managing new accounts in the telecommunications equipment industry.

After I served as a consultant for Telecomputing Associates -- where I worked with a variety of clients, assisting them in choosing telecommunication services and equipment -- I accepted the position of Director of Sales for User Friendly Data Systems (UFDS).

UFDS was a start-up PC consulting firm. I was hired with the mission to acquire new clients. They had never marketed their services before my employ. Initially my efforts were focused on gaining contracts for PC software development, including sales force automation. We later decided to make a commitment to sales force automation and all of my efforts became focused in that direction. My time was spent prospecting, setting up seminars, making presentations, and post-sales account management.

I am pleased to bring this background of committed account management and personal customer support to Perceptive Products, where they share my philosophy of total account satisfaction.





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